Terms and Conditions — Lusso Scents
By accessing and using lussoscents.it, customers agree to the following terms and conditions.
1. Business Information
Website: lussoscents.it
Business name: Lusso Scents
Business type: Ditta Individuale
Country: Italy
The complete legal business information is provided in the Legal Information section of this website.
2. Products
We aim to provide accurate product descriptions, images and prices.
Product availability may change without prior notice.
3. Prices
All product prices are displayed in Euros (€).
Applicable charges, if any, will be communicated before order confirmation.
4. Orders
After receiving an order, our team may contact the customer through WhatsApp to confirm the order and verify delivery details.
An order may require confirmation before it is processed.
5. Payments
Customers in Reggio Calabria province may use Cash on Delivery.
Customers in other Italian provinces must complete payment by bank transfer before dispatch.
6. Shipping
Shipping is free throughout Italy.
Estimated delivery is 1–3 days after dispatch. Order processing generally takes 1–2 working days after confirmation and applicable payment confirmation.
7. Cancellation
Customers may request cancellation before the order has been dispatched.
Please contact us through WhatsApp or email as soon as possible.
Any mandatory statutory cancellation rights remain unaffected.
8. Returns and Refunds
Returns and refunds are handled according to our Returns & Refunds Policy and applicable Italian and EU consumer protection laws.
9. Invoices
An invoice will be provided for every order in accordance with applicable requirements.
10. Customer Information
Customers must provide accurate contact information and a complete delivery address.
11. Applicable Law
These terms are governed by applicable Italian and European Union law.
Mandatory consumer protections remain unaffected.
12. Contact
Email: lussoscents6@gmail.com
WhatsApp: +39 353 358 6626